I look forward to purchasing more in the future.
It's hard to not get dissuaded by others' negative reviews, which usually result from user error. And IF I had a functionality issue, that they would promptly take care of it. I've been shopping all the Herschel duffles to find the perfect one to start with. The Herschel website includes a picture chart showing relativity in size from mocels model to the next.
I actually just ordered one of their Heritage backpacks this evening. My advice for Herschel products, is to shop their company and then search Amazon for modela better price, if available.
I did my homework and contacted Herschel before purchasing. The modrls size on this model seemed to fit the bill. I'm meticulous with wanting to get what I pay for, so I dig through most reviews on any item.
Hope this helps. The full-size Sutton falls just under their largest bag, the Outfitter. My concerns were if any products could be 'knock offs' and if I had a problem with the bag, if Herschel would rectify the problem.
These are great bags, and this is a great product. They responded to both s within an hour; reassuring that Amazon is an authorized dealer, so these are all genuine products.
Due to some negative reviews across amazon on other models about quality I mofels concerned about it as well. The polyester body feels like a sturdy canvas.
I received it today and was very impressed with the quality. Verified Purchase I just purchased the rust plaid Sutton for a trip this coming weekend.